Frequently Asked Questions
Last modified on 20-Jan-2021
For Buyer
What Shipping Methods Are Available ?
Ex And Next is using Credit/Debit Card, Cash On Delivery & Jazz Cash for instance, we will use further payement getways according to our shipment location
How Long Will it Take To Get My Package ?
Ex-and-Next is committed to deliver your order in 5 to 7 business days for local orders in ( Pakistan ). However international order may takes upto 10 to 15 days to complete.
How Do I Track My Order ?
In Ex-and Next you can simply track your order through Order Tracking Section by given your Order ID or Email Address, Order ID can be found on your email.
Do I Need an Account to Place an Order ?
It is not compulsory to create and account while you are placing an order, but if you are a regular customer then creating a account is beneficially for you where you can check and manage your orders and profile
How Should I to Contact if I Have Any Queries ?
You can mail us your queries at Customer Support or connect with our live agent by using live chat feature to get you queries fast.
For Seller
Why Sell On Ex-and-Next ?
Ex-and-Next is the global platform competing to Daraz, present in more than 190 countries and regions. More than 150 million customers trust Ex-and-Next sellers.
In What Categories Can I Sell ?
You can sell items in the following categories: Clothing Accessories, Car and Motorcycle Accessories, Beauty and Health, Weddings and Events, Bags and Suitcases, Electronic Components and Systems, Sports and Leisure, Appliances, Consumer Electronics, Hair Extensions and wigs, Tools, Home and Garden, Jewelry and Accessories, Toys and Hobbies, Lights and Lighting, Mom and Baby, Home Improvement, Furniture, Office and School, Computers and Accessories, Watches, Men’s Clothing, Clothing for women, Security and Protection, Telephones and telecommunications, Shoes etc.
In What Categories I Can Not Sell ?
You can’t sell food products and beverages, vinyl and similar or those that are not listed in the previous section. You also can not sell illegal or illegally traded products, as well as products that prohibit the Ex-and-next policy.
What Is the Commision Of Selling ?
In Ex-and-Next you will only pay for each product you sell. Commissions vary between 5% and 10% depending on the product category.
In Which Countries Can I Sell My Products
The countries of sale open to Pakistani sellers are: UK, USA, UAE, KSA, Germany, Austria, Belgium, Cyprus, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands and all western or esteran countries. We work constantly to open new markets, we will inform you at the moment.
